How Our Network Works

Who Answers Your Call

Businesscapitalaid Walk-In Tubs is a referral service, so it has no crew and no installers on staff. When you call or send a request, we take your details and pass them to an independent provider in our network. That provider contacts you directly.

Request a callback to check provider availability in your area. Hours vary by provider.

What the Provider May Ask

Expect practical questions. They help the provider plan a visit.

• The age of the house and the bathroom.
• Whether the tub or shower has been replaced or repaired before.
• Signs of trouble: soft floors, stains, cracked tile, musty smell.
• Who will use the bath and what mobility needs they have.
• Your timeline and what you hope to spend.

Photos can help. So can the location of the main water shutoff.

Questions Worth Asking

Ask these before you agree to anything.

• Will you open or inspect the walls before giving a final price?
• What happens if you find rot, old pipes or mold?
• Who handles permits, if any are needed?
• What is the product warranty, and who stands behind the labor?
• Can I see the quote in writing, line by line?
• Do you hold the required license and insurance?

Quote in writing. Check the walls first.

You Stay in Charge

A match is not a contract. You can talk to a provider, compare quotes and walk away. Nobody has to decide on the first visit. If something in the quote looks unclear, ask for it to be reworded.

For older homes, allow room in the budget for surprises. Providers can often help document damage if you plan to file an insurance claim. Check your policy for what applies.

Ready to Talk to a Provider?

Call to be matched, or request an estimate and describe your project.

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